Privacy Policy

# Privacy Policy — JCW Prints

**Last updated: July 2026**

At JCW Prints, we are committed to protecting your personal information and being transparent about how we use it.

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**1. Who We Are**
JCW Prints is a UK-based custom printing business.
Contact: JCWPrints@gmail.com
**2. What Data We Collect**
- Name, email address, and delivery address — to fulfil your order
- Phone number — if provided, for delivery or order queries
- Order details — products, custom design information, and payment confirmation (we do not store full card details)
- Website usage data — via cookies and analytics (see Section 6)
**3. How We Use Your Data**
We use your data solely to process and fulfil orders, communicate about your order, comply with legal obligations, and improve our website through anonymised analytics. We do not sell or share your data with third parties beyond what is needed to fulfil your order.
**4. Legal Basis for Processing**
- Contract performance — processing and delivering your order
- Legal obligation — where required by law
- Legitimate interests — anonymised website analytics
**5. How Long We Keep Your Data**
- Order records — up to 7 years in line with UK tax requirements
- Analytics data — retained in anonymised form per Google Analytics' standard settings
**6. Cookies & Analytics**
Our website uses cookies to help the site function and understand how visitors use it. We use **Google Analytics** to collect anonymised data such as pages visited and time on site. This does not identify you personally. You can control or disable cookies through your browser settings at any time.
**7. Your Rights**
Under UK data protection law you have the right to access, correct, delete, or restrict your data, and to withdraw consent at any time. Contact us at JCWPrints@gmail.com and we will respond within 30 days.
**8. Data Security**
We take reasonable steps to protect your data from unauthorised access, loss, or misuse.
**9. Complaints**
You can lodge a complaint with the **Information Commissioner's Office (ICO)** at www.ico.org.uk or on 0303 123 1113